For any enquiries, please contact ciao@sottobrand.com
SHIPPING
All orders received on weekdays before 2pm will be shipped on the same day.
Orders placed on the weekend will be shipped on the following Monday.
For urgent or same day deliveries, please contact us via email or online chat.
Australia
Free express shipping for orders over $100 in value.
For all other orders:
Express Shipping - $10 flat rate (1-4 business days)
Standard Shipping - $8 flat rate (2-8 business days)
New Zealand
Express Shipping - $15 flat rate (3-5 business days)
Standard Shipping - $10 flat rate (5-8 business days)
Rest Of World
Express Shipping - $25 flat rate (3-6 business days)
Standard Shipping - $15 (7-10 business days)
INTERNATIONAL CUSTOMERS - Please read and accept the Customs Policy below before you place your order - shipping time estimations do not include any time possibly spent in customs.
(All orders Ship from Australia)
Customs Policy (if applicable)
Payment of any duty and import tax is the responsibility of the recipient which is collected at the time of delivery. These charges are not included in the total at checkout. They are determined by the customs agency in the destination country and beyond our control. We are not able to estimate these fees as they vary from country to country. The best way to calculate the costs is by contacting your local carrier/customs office.